Last Updated: January 2026
As a "Responsible Party" under the Protection of Personal Information Act (POPIA), we collect information you voluntarily provide to us when you create an account, post a task, or communicate with other users. This includes your name, email, and task-related personal data.
We process your personal information strictly for the purposes of facilitating tasks, processing legitimate payments, and improving our marketplace services. We do not sell your personal data to third parties. Data is retained only for as long as necessary to fulfill these purposes or as required by South African law.
Your profile information (name, reviews) is visible to other users. We may share data with authorized service providers (like payment processors) solely to operate the platform under strict data processing agreements. If data is transferred outside South Africa (e.g., cloud hosting), we ensure the destination country has adequate data protection laws comparable to POPIA.
We implement reasonable, appropriate technical and organizational security measures to protect your data against unlawful access or loss, in accordance with POPIA standards.
Under POPIA, you have the right to request access to, correction of, or deletion of your personal information. You also have the right to object to the processing of your data. You may update your profile at any time or contact us to delete your account. You also have the right to lodge a complaint with the Information Regulator of South Africa.
If you have questions about this policy or wish to exercise your POPIA rights, please contact our Information Officer at privacy@findtaskers.com. (Note: Specific Information Officer details will be added here soon.)