Help Centre

Frequently Asked Questions

How do I post a task?

Simply click on the "Post a Task" button in the navigation bar, describe what you need done, set a budget, and publish. Taskers will start making offers shortly.

How do I get paid?

As a Tasker, once you complete a task and the poster marks it as finished, payment is released. Make sure your banking details are set up in your profile.

Is it safe?

Yes. Payments are processed and held in escrow by TradeSafe β€” a licensed South African financial services provider β€” until you confirm the task is complete. You never pay for work you're not satisfied with. We never store your card details. Every Tasker has a public profile with verified star ratings and written reviews from real completed tasks, so you can make an informed choice before accepting anyone. Keep all communication on the platform to stay protected under our dispute policy.

Need more help?

Our support team is available Mon-Fri, 9am - 5pm SAST.

Contact Support